Before washing, please make sure the washing machine is installed properly and your appliance was thoroughly checked before operating it.
To remove any residual water and to neutralize potential odours, it’s recommended to clean your appliance before first use. For this reason, start the Cotton program at 90°C without laundry and detergent.

• Proper maintenance on the washing machine can extend its working life. The surface can be cleaned with diluted non-abrasive neutral detergents when necessary. 
• If there is any water overflow, use a cloth to wipe it off immediately. 
• Never use sharp items to clean the appliance. 
• Never use steel wool for cleaning the drum! Any rust stains left inside the drum by metal articles must be removed immediately using chlorine-free detergents. 
• Wipe the glass and seal after each wash to remove lint and stains. If lint builds up it can cause leakages.
• Remove any coins, buttons and other objects from the seal after each wash.
• Clean the door seal and glass every month to ensure the normal operation of the appliance. 

• Close the tap and remove the water supply hose from it. 
• Clean the filter with a brush. 
• Unscrew the water supply hose from the backside of the machine. Pull out the filter with long nose pliers. 
• Use a brush to clean the filter. 
• Reinstall the filter to the water inlet and reconnect the water supply hose. 
• Clean the inlet filter every 3 months to ensure the normal operation of the appliance.

• Press down the release on the softener cover and pull the dispenser drawer out of the recess. 
• Clean the inside of the recess with a brush. 
• Lift the softener cover off the dispenser drawer and wash both items with water. 
• Restore the softener cover and push the drawer back into the recess.

• Make sure that the machine has finished the washing cycle and is empty. 
• Switch it off and unplug it before cleaning the drain pump filter. 
• Be careful of hot water. Allow the water to cool down. Risk of scalding! 
• Clean the filter periodically every 3 months to ensure the normal operation of the appliance. 

My appliance does not want to start 

• Door is not properly closed/ clothes are stuck – close the door properly and restart. 

I can’t open my door

• The safety protection is activated – disconnect the power and restart your loader 

My loader is leaking

• The connections are not connected tight enough – Check and fasten the water inlet pipe 

There is an abnormal noise 

• Check if the fixing bolts have been removed. Make sure the appliance is installed on a solid and level floor. 

My indicator or displayer is not working

• PC board or harness have connection problems – Switch off the power and check if the main plug is connected properly.